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Order Tracking

Order tracking at BBQRubs.com

All Registered users please login to your account and check the order history. You automatically receive a confirmation email which includes the tracking code once the package has been shipped,this is confirmation that the products you ordered have been shipped to you!

As soon as you have the tracking number (where applicable) You can use the proprietary tracking systems at the following sites :

USPS - United States Postal Service track & confirm

Fedex - tracking system

Please note that we use the USPS tracking system. This service is not provided by BBQRubs.com and is therefore not guaranteed to work.

Click for more Details about our delivery times and Our returns procedure.

When will I receive my delivery?

In the shopping cart, you will receive an Estimated Delivery timeframe based on the shipping method chosen. Please note that this is not a guaranteed delivery timeframe for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code, time of year or weather delays. Our system calculates this Estimated Delivery timeframe based on the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.


When placing your order, please consider these factors related to the Estimated Delivery Date:

  • Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days however, some orders may ship within as few as 4 hrs. and some may take up to 5 days.
  • Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier.

Order cancellation

If you a requesting to cancel your order that has yet to be shipped, you must contact us within 2hrs from the time the order was placed. We apologize, orders placed online or over the phone that have been shipped cannot be cancelled.

Lost or Stolen Packages

If you believe that your Package has been lost, damaged or stolen (subject to our confirmation that we have not received your Package) you must wait for at least 7 business days after the package was dispatched. If after 7 business days, your mail or package hasn’t arrived, contact us to submit a Missing Mail Search Request with the USPS. Working with USPS we will endeavor to locate your package. After receiving confirmation from USPS that your package has not been found then BBQRubs.com will provide you with a full refund.

If you need further information please email us orders@bbqrubs.com